Offers

Full Time
Sofia
Posted 3 years ago

A global e-payments provider with locations all over the world is looking for experienced agent who will be providing support to Spanish speaking VIP customers. be fluent in Spanish and English have a good level of computer/technical competences have previous experience in customer support, preferably within payments/financial environment demonstrate perfect communication skills be willing to …

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Sofia
Posted 3 years ago

Responsibilities: Managing a team, which deals with Risk, fraud & AML, KYC and player verification. Suggesting tools and establishing procedures needed to set objectives and keep high levels of service Creating of fraud rules based on analytics and segmentation. Identifying and applying effective and compliant KYC methodologies Setting a healthy balance between risk measures and …

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Sofia
Posted 3 years ago

A world leading diversified gambling entertainment provider is looking for a dedicated PRODUCT MANAGER To be successful in this role, you will have a minimum of 3 years’ experience in a customer-centric product environment. Expert knowledge in betting/casino products is a must. Good understanding of wagering, trading, and risk management will also be vital for …

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The job offers excellent chance to learn how the financial world functions from within a financial organization as well as to build valuable knowledge and skills. As the organization is currently developing, there are plenty of opportunities and dynamics ahead. Responsibilities: Sales driven individual able to cope with both entry level and advanced level retail …

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Sofia
Posted 2 years ago

Do you enjoy working with people ? If you believe so, please pay attention to our offer which includes: dynamic and proactive communication with experts in e-gaming field arranging and conducting telephone and face to face interviews with selected candidates monitoring the whole process of recruitment, aiming at making it as short and effective as …

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Due to its expansion and upcoming opening of a contact center in Sofia, a sportsbetting and casino provider with operations all around the globe is in the search of Chinese speaking customer support agents. The agents will be responsible for assisting customers with their issues and questions, regarding general website usage, registration, login issues, deposit …

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Sofia
Posted 3 years ago

One of the world’s biggest online gambling companies is looking for a motivated Network Engineer to become part of their Sofia based IT center. The position reports directly to the CTO and icludes main responsibilities like: assuring the smooth operation of the build process live monitoring of logged incidents and immediate actions for their resolving …

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Full Time
Sofia
Posted 3 years ago

A great opportunity to join the Sofia office of one of the fastest developing betting operators in the world. If you: speak German (native level or proficiency) can work within English speaking environment have previous experience in customer support have leadership and mentoring skills know a thing or two about the i-gaming industry then, there …

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Full Time
Sofia
Posted 2 years ago

A growing provider for software solutions is looking to hire Quality Assurance tester for a project in gaming. The person will be responsible for performing detailed tests on different stages of the product in versions for desktop and mobile applications. Reports from tests will be regularly sent to dev team and project manager. The ideal candidate: has …

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A start up, operating in worlwide lottery games, with headquarters in Tel Aviv is looking for Italian Speaking Email Support Reps Duties: – Providing assistance to italian speaking customers via  e-mail and tickets – Analysing customer behaviour and suggesting steps to improve experience and service – Communicating with other teams on resolving customer issues The …

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Full Time
Sofia
Posted 3 years ago

We are looking for an enthusiastic candidate to take charge of our Italian speaking customers’ experience by organizing the process of providing qualitative support and also regularly suggesting on how to improve customer experience and increase satisfaction levels. Responsibilities: ✓ Organize and control the process for assisting to customers’ inquiries thrоugh ticketing system, chat, emails …

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Full Time
Sofia
Posted 3 years ago

Due to its expansion and upcoming opening of a contact center in Sofia, a sportsbetting and casino provider with operations all around the globe is in the search of Chinese speaking verification agents. The agents will be responsible for checking different types of documents, sent by customers as to prove their identity, adrress, etc.  The …

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Full Time
Sofia
Posted 3 years ago

For one of the European leading sportsbetting operators we are in the search of Transaction Auditor Main responsibilities of the position include: Daily monitoring of clients’ transactional activity Notifying other department in case of suspicious, multiple, large amount transactions or ones with discrepanceis in details Detailed analysis of clients’account and applying relevant procedures before authorising …

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For our partner – an established sportsbook and casino operator, we are looking for an enthusiastic candidate to take charge of English speaking customers’ experience by providing qualitative support and also regularly suggesting on how to improve customer experience and increase satisfaction levels. Responsibilities: ✓ Organize and control the process for assisting to customers’ inquiries …

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