A multi-national online gaming company is looking for a Team Leader with English and German language to join its office in Sofia, Bulgaria.
If you are interested in eGaming, are proactive and forward thinking and native/ fluent in both English and German with strong computer literacy, this could be your place. Ideally you should have at least 3 years experience in the field and be experienced in managing people.
Your responsibilities would be to:
- Maintain high spirit among your team, coaching, supporting and motivating them to provide customers with the best experience;
- Supervise and quality assure the interaction between your team members and customers;
- Write regular reports on your team’s performance and make suggestions on improving it;
- Monitor the system software and report to the Stakeholders if problems occur;
- Respond to customers enquiries and complaints regarding our products and platforms
- Deal with customer cases when needed.
- Monthly salary range 2900 – 3400 lv.
- Great benefits package, including additional medical insurance, gym/ sports card, snacks and beverages every day.
- Regular opportunities to grow and develop.
If you think you are the right person for this position, please send your CV and a motivation letter, using the attachment box below.
Only shortlisted candidates would be contacted.