Customer support agent FOREX - with German and English

Posted 3 years ago

The job offers excellent chance to learn how the financial world functions from within a financial organization as well as to build valuable knowledge and skills. As the organization is currently developing, there are plenty of opportunities and dynamics ahead.


  • Sales driven individual able to cope with both entry level and advanced level retail and corporate clients;
  • Understand and able to discuss with clients the financial markets and the factors that drive them;
  • Build, maintain and manage relationships with existing and potential clients;
  • Be able to assist on any financial query and request from existing and prospective clients. Follow up with required information if necessary;
  • Be proactive to contact potential clients to assist them to complete application and deposit;
  • Be able to introduce the platform in the most relevant way to each type of trader (beginner, intermediate or advanced);
  • Build knowledge on how active professional traders work and be able to point our platforms’ best and most suitable features to these clients;
  • Follow closely financial markets and be up to date with the current world economic situation;
  • Be able to manage information in Excel format.


  • General understanding and knowledge in Economics;
  • Experience with financial markets trading;
  • Proficiency in English;
  • Bachelor Degree in Business/Economics;
  • Proficiency in German.


  • Previous Sales experience;
  • Previous experience in Telemarketing;
  • In-depth knowledge of MS Office applications.

What we offer:

We seek those who are thrilled by challenge and work best in a fast-paced, innovative and diverse environment, which operates a strong rewards and development culture. GVC Services is the biggest online gaming organization in the world. It has strong ambition to also grow in the vast leveraged product-trading sector. This presents an excellent opportunity for any of you who might be interested in finance and starting an interesting and dynamic career in InterTrader that is yet to show its full potential.

We offer a diversified range of activities in an international environment as well as a young and dynamic team with ambitious, yet realistic objectives for the future, promoted by an open team and communication culture.

Employee benefits:

  • Competitive remuneration package;
  • 25 days annual leave;
  • Social benefits: personal health insurance, dental allowance, sport activities, food vouchers;
  • Probono activities;
  • Opportunity to join a team of great professionals;
  • Dynamic and friendly work environment;
  • Team building activities.

Apply Online